Press Contacts:

John Schoutsen
Vice President, Press and Analyst Relations
ACCPAC International, Inc.
(905) 678-7959, x305
john.schoutsen@accpac.com

GLOBAL CRM VAR NETWORK SELECTS ACCPAC CRM

Consortium of CRM-focused Value Added Resellers Adds
Award-Winning ACCPAC CRM for On-Premises and Online Deployment

PLEASANTON, Calif., November 19, 2003 - ACCPAC International, Inc., a subsidiary of Computer Associates International, Inc. (NYSE: CA), announced today that CRMworldclass LLC, a global consortium of CRM-focused value-added resellers (VARs) with more than twenty offices has selected ACCPAC CRM™ as the principal CRM offering for their business clients. CRMworldclass selected ACCPAC CRM because of its Web and wireless architecture, out-of-the-box integration with other business management applications, choice of hosted and on-premises deployment options, and comprehensive functionality that spans sales force, marketing, and customer care automation.

Computer Control Corporation, one of the founding members of CRMworldclass, helps clients establish and sustain business relationships powered by technology. With thousands of clients worldwide, the firm is one of the largest resellers, developers and installers of sales force automation (SFA) and customer relationship management (CRM) solutions in the United States. Founder Joel Scott, author of GoldMine for Dummies and co-author of Microsoft® CRM for Dummies is President of CRMworldclass, and is considered one of a handful of global experts on CRM for small and medium-size businesses.

“As part of a worldwide coalition of CRM dealers, we have spent the past three years searching for the CRM product and vendor that can become our new flagship offering,” said Joel Scott, President of CRMworldclass. “ACCPAC CRM brings us together with "next generation" software, and a vendor with the strength and commitment to support its software and its dealers. Already, ten CRMworldclass sites have begun actively implementing ACCPAC CRM.”

ACCPAC CRM provides businesses with Web and wireless based CRM functionality that offers freedom of choice in deployment, databases, and integration. It provides hosted and on-premise sales force, marketing and client care automation, and runs with IBM DB2®, MS SQL, Oracle®, and Sybase® databases.
Its bi-directional integration with ACCPAC Advantage Series™ and ACCPAC Pro Series™ accounting systems gives businesses real-time access to critical back office data from within the CRM system. Innovative integration with Microsoft® Outlook® allows full access to CRM information from within Outlook. Advanced customization is easily managed with built in customization wizards.

“ACCPAC CRM is built to provide businesses with full CRM functionality and the integration options they need to realize the full benefits of CRM in an organization,” said Kerry Lemos, Vice President, North American Channel Sales with ACCPAC. “A critical part of achieving those benefits is the expertise of CRM-focused organizations like CRMworldclass that can quickly tailor ACCPAC CRM to the particular needs of a business. The speed at which CRMworldclass has been able to produce real results with ACCPAC CRM is a testament both to the power of this product and to the expertise of their organization.”

ACCPAC CRM Pricing and Availability
ACCPAC CRM, the first mid-market CRM solution to be offered for both on-premises and online deployment, is available through authorized ACCPAC Solution Providers worldwide starting at an SRP of $1,590 (USD). Hosted deployment via ACCPACcrm.com subscriptions (www.accpaccrm.com) start at $995 (USD) per year ($17 per named user per month). To locate an ACCPAC CRM Solution Provider, call 800-945-8007, or visit www.accpac.com.

About CRMworldclass
CRMworldclass is a consortium of CRM-focused value-added resellers whose expertise and geographic coverage provide businesses with sales, service, and support that is local, national, and international in scope. The consortium is currently made up of dealers and consultants that work cooperatively in twenty-two locations around the world to help clients establish and sustain business relationships powered by technology. CRMworldclass Corporate Headquarters can be reached at (860) 529-6232.

About ACCPAC
ACCPAC International, Inc., a subsidiary of Computer Associates International, Inc. (NYSE: CA), provides small and mid-size businesses a broad range of end-to-end business management applications designed to enhance customers’ competitive advantage. Product lines include ACCPAC CRM™, ACCPAC CRM SalesTeam™, ACCPAC Advantage Series™, ACCPAC Pro Series™, ACCPAC HR Series™, ACCPAC Business Analysis Suite™, ACCPAC eTransact®, ACCPAC Exchange™, ACCPAC Warehouse Management System™, ACCPAC ePOS™, ACCPAC Insight™, Simply Accounting®, FAXserve™ and ACCPAC Messenger™.

Based in Pleasanton, Calif., USA, with offices in Australia, Canada, India, Ireland, the Middle East, the Netherlands, South Africa, Southeast Asia and the United Kingdom, ACCPAC has more than 500,000 customers and more than 7,000 channel partners in more than 130 countries worldwide. For more information about ACCPAC, ACCPAC CRM, ACCPACcrm.com and our other products, call 1-800-945-8007 in North America, or visit ACCPAC at www.accpac.com and www.accpaccrm.com.